Technical Product Manager (anti-censorship team)

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Hiring Organization

Tunnel Bear

Job Description

In collaboration with the anti-censorship team, as Senior Technical Product Manager you will build a strategy focused on optimizing our anti-censorship capability of TunnelBear's global VPN client and server infrastructure

You will lead a team to discover and write the requirements and acceptance criteria for new features and improvements

You will research and implement data-driven anti-censorship technology improvements that maintain our users privacy

You will collect requirements from internal and external partners, ensure that our product backlog is prioritized according to community/business need

You will write clear use case and requirements documents that explain product functionality and can be accomplished by the engineering team

You will prioritize the backlog and daily work for your team of Client and Backend engineers to provide high-quality anti-censorship software

You will work with our teams (Engineering, Product and Data) to make constant improvements to our internal processes, documentation and development practices

About you

You have 4+ years experience working as a product manager or technical leader at a software or network company You are familiar with core internet architecture (peering, data centers, DNS or anti-censorship technology) You have a working knowledge of network fundamentals (DNS, TCP/IP, UDP) You have experience setting data-driven goals, with objective success metrics for your projects that your teams can rally behind

Engineering Mission

At TunnelBear, we believe everyone should have access to online privacy and security. We're responsible for:

  • Building and shipping our TunnelBear and RememBear apps to millions of users
  • Creating and maintaining the infrastructure that supports our apps, websites and services.
  • We're known for our friendly UI, funny animations and accessible user experience, but we're most proud of the work we put into user privacy and security (whether it's our yearly security audits or regular code reviews).

As a growing organization, our goal is to ensure we're able to contribute where we feel most effective, so we welcome both generalists and specialists. We work hard to foster a culture of curiosity and continuous learning; transparency and open communication have been some of our most valuable building blocks.

We use tools like JIRA and Github but we like to adapt as times change. We try not to get too attached to specific technologies, frameworks, or programming languages and like to let our engineers pick what's right for the job.

We know everyone brings something different to the table and we can't wait for you to join our sleuth of Bears!


Standing desk and decked out workspaces:

The last thing we want you to have to worry about is your setup. We'll set you up with your favourite tools, no questions asked. Continuing education: Interested in learning a new skill? We offer you access to LinkedIn learning platform, and each team has a budget to send you to conferences or courses that can help expand your knowledge. Paid parental leave: TunnelBear supports new parents with 8 weeks of parental leave top-up payments at 100% of your paid salary.

RRSP match: To help you plan for your future, we offer an RRSP match up to $5500 per calendar year. Casual, fun, and creative atmosphere: Our office is a bright brick-and-beam space in the heart of Chinatown, stocked with healthy snacks and all the fuel you need for your day. Short term disability: If you experience a medical condition that leaves you unable to work, you're covered for 30 days at 100% of your pay. If after that, you're still unable to work, we'll work with you to figure something else out.

Health, dental, and vision benefits:

We offer health benefits for you and your family through Great-West Life that kick in on your first day!

  • 40 hour work week: Work-life balance is important. Our team regularly works 40 hour weeks, and we don't expect you to do more than that.
  • Vacation and paid holidays: TunnelBear offers 3 weeks paid vacation and a handful of national holidays every year.

Don't worry, just apply

If some of the above doesn't line up perfectly with your experience, we still encourage you to apply! If you consider yourself a lifelong learner, a thoughtful worker, and a friendly, supportive, and considerate team member, TunnelBear is the place for you.

Apply here!

About TunnelBear

We believe the internet is a much better place when everyone can browse privately, regardless of their physical location or socioeconomic situation.

Through our incredibly powerful, yet easy-to-use applications, we give people the tools they need to protect their online privacy.

By helping make the internet a safer place, our work regularly appears on Lifehacker, TechCrunch, VentureBeat, PC World, TNW, Huffington Post and WSJ.

We've even been awarded "Best VPN" by the Wirecutter for our straightforward approach to transparency and security.

We are headquartered in Toronto, Canada and have colleagues across the globe, so don't delay - join today!